Refund policy
30-day returns
If you're not happy with your order, you can return it within 30 days of delivery for a full refund. Return shipping is always free.
How to return
- Email support@sparthos.com with your order number and the item you want to return.
- We'll reply with the return label and instructions.
- Pack the item, attach the label and drop it off with the carrier. That’s it, no cost to you.
Conditions
- Items must be unused, unwashed and in their original packaging.
- For hygiene reasons, we can't accept worn compression garments or opened kinesiology tape unless they are defective.
- Defective, damaged or wrong items are always accepted.
Refunds We refund to your original payment method within 5 business days after your return reaches our warehouse. Your bank may take a few more days to show it.
Exchanges Need a different size or color? Return the item as above and place a new order. This is the fastest way to get the right one.
Questions? Email support@sparthos.com.