Frequently Asked Questions

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Orders, shipping & returns

Orders & shipping

How much is shipping and how fast is it?

Shipping cost is shown at checkout. Orders usually ship within 1 business day and arrive in 3 to 5 business days. We ship to US addresses only (no PO boxes or APO/FPO).

Why did my order arrive in an Amazon box?

Our stock is stored and shipped by Amazon's US fulfillment network, so your order may come in an Amazon-branded box. It's still from us.

Where is my order?

You get a tracking email as soon as your order ships. No email after 2 business days? Check spam, then contact us with your order number.

My package is late or damaged.

If it hasn't arrived 10 days after shipping, or arrives damaged, contact us and we'll send a replacement or a refund.

I bought on Amazon. Can you still help?

Of course. Start a live chat or submit a ticket with your Amazon order number.

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Returns & sizing

Can I return or exchange?

Yes, within 30 days of delivery, unused and in original packaging. For a different size, return the item and place a new order. Defective or wrong items are free to return. See our Refund policy.

How do I pick the right size?

Every product page has a size chart. Measure as shown there. If you're between sizes, message us with your measurement and we'll help you choose.

Is it a medical device?

No. Sparthos products are sports and recovery supports. They don't diagnose, treat or cure any condition. If you have an injury, talk to your doctor before use.

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Sparthos Braces

Back Brace

Does this brace come with an ebook guide on how to use it?

This brace comes with a downloadable e-guide containing a lot of info about back pain. You can also download this guide here: Back Brace Guide.

Can you wear this under clothing comfortably?

Yes. Our brace was specially designed, making it less bulky, comfortable, and at the same time, will still provide the best support you need.

How long can you wear at a time?

The general guidance for any back brace is not to wear longer than 8 hours per day. It is important to note that just like in any supplemental support device, you do need to give your back a rest from wearing it as it can weaken your back muscle if used continuously for a very long period.

Can I wear the brace while sleeping?

Yes, our product is comfortable enough to be used while sleeping. However, please be advised not to use it continuously for a very long period.

Does this brace stay in place?

Yes, it does stay in place. The brace has adjustable straps as well to tighten or loosen it to your comfort.

Are the insertable support stays made of bendable plastic or rigid metal?

The support stays are made from plastic to have the ability to adapt to your body. Also, it will not cause metal detectors to go off in some work environments that are required.

Does this brace contain latex?

No, our brace does not contain latex.

Can this be worn while working out, especially when lifting weights?

While our back brace offers excellent support for some of your workouts, it is not intended to replace weight belts. Still, our brace is great for casual workouts.

Can pregnant women wear it?

Unfortunately No. Please look for maternity belts.

Does this brace work for SI joint pain?

No, this brace is not intended for SI Joint pain. This is the brace for that: Sparthos SI Belt on Amazon.

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Shoulder Brace

Is it compatible with both right and left shoulder?

Yes, the Sparthos shoulder brace is designed for the left and right shoulder.

Can I continue to lift things with the brace on?

Of course. The brace gives you support for doing it.

Do you wear this shoulder brace under or over your clothes?

You could wear it either way.

Can you use shoulder brace everyday-all day?

Yes, you can use this shoulder brace everyday.

Can you sleep with this shoulder brace on?

Yes, you can. The shoulder brace is comfortable when you sleep with it.

Can you wear two Sparthos shoulder braces together?

Yes, you can wear two shoulder braces together. Each shoulder brace strap does not hinder the other.

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Sacroiliac SI Belt

For how long can I wear the brace?

We recommend to wear the belt day and night for at least 2 weeks and as often as you are comfortable afterward. During painful episodes, the belt should be worn as much as possible.

Can I sleep while wearing the SI belt?

Yes, we recommend wearing the belt day and night for at least 2 weeks.

How tight should the brace feel?

The belt should have a good firm fit, but should not be cutting off your circulation. It should be comfortable.

Can it be worn directly on your skin?

Yes, if you feel no discomfort wearing directly on your skin is ok.

Is there anything sewn in that prevents the brace from rolling up?

Yes, Sparthos SI belt has stability strips to keep it in place.

Is there any latex on it?

Yes, the stability strips are made in part from rubber.

Are the braces hypoallergenic?

Yes.

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Tennis Elbow Brace

How long can I wear them?

The general guidance for any compression products is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

How tight should the brace be?

The brace should be snug but not too tight. You should be able to slide one finger between the strap and your arm easily.

Is there any latex on it?

Yes, the outer logo is made from rubber latex.

Should I wear it all the time or just when playing?

You can wear it during any sports or activities, and even just while resting.

Can it be worn on top of the sleeve? Or does it have to be in contact with the skin?

You may also wear it on top of the sleeve, but it is still highly recommended to wear it next to your skin.

Where can I find the ebook?

This brace comes with a downloadable e-guide containing a lot of info about elbow pain. You can also download this guide here: Tennis Elbow Brace Guide.

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Sparthos Kinesiology Tape

Kinesiology Tape

Is this something I can easily apply myself?

Short answer is Yes! But please make sure you check our taping guide on proper taping techniques so that you are getting the appropriate effect for the support. A bad tape job can work against the purpose you are trying to help and make things worse.

Is there something that we can use to ease the pain while removing the tape?

You may apply oil directly onto the tape, rub it in and wait for around 5-10 minutes before removing it slowly. It will help reduce the stickiness of the tape and make it easier to remove. Make sure to remove the tape in the same direction as the growth of the hair underneath it.

Does this tape leave any residue on your skin after you remove it?

No, it does not leave any residue. However, if worn for a long time, there might be some residue around the edges which can be easily removed by water or oil.

Is this cotton or synthetic kinesiology tape?

Sparthos Tape is a cotton tape.

Is there a difference in the colors in terms of stickiness and durability?

None, strength and stickiness are identical on all colors. Different colors are purely for cosmetic purposes and aesthetics.

Are these in precut strips?

No, they are not. There are lines on the back that you can use to be able to follow if you need to cut in strips.

How long will the kinesiology tape stay on, when doing sports daily?

This depends on several factors, including the location of the taped area, skill in application, and oil/hair on the skin. High activity areas like the knee or foot encounter more stress, leading to a shorter duration. Areas such as shoulders or backs last much longer.

Can it be used as abdominal support during pregnancy?

Yes, but please check with your doctor first and make sure to follow the proper taping guide if it is to be used for this purpose.

Can you also use this tape to help lift the breasts?

Yes, definitely! This is not the intended purpose of our tape but works really well.

I want to put some on one spot on my neck to cover up a tattoo while at work. Will this work?

Yes, It will cover up really well.

Could it be used to cover a rough spot on a sandal that is rubbing and causing blisters?

Yes, our tape can be used for that. However, it may come off faster because of the amount of friction from the sandal.

Will it stay on when swimming?

Yes, definitely. However, exposing it to water will reduce its expected lifespan, as it can interfere with the adhesive. Please note that it will not prevent water from soaking through the covered area. Rather, it is waterproof in that the adhesive will not suddenly fail if it gets wet.

Is it hypoallergenic and latex-free?

Yes, our Kinesiology Tape is 100% Latex Free and hypoallergenic.

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Sparthos Workout Mask

Workout Mask

For a beginner setting with one valve installed, which is the preferred valve installation direction – restrict air in or restrict air out?

For beginners, we recommend restricting “air in”.

Does this require you to buy filters?

No, the valves are included. Keep in mind this mask does not offer any air filtering – it does not clean air.

Is it really one size fits all?

Yes, our workout mask uses an adjustable strap which can fit most of the people. However, if you have fitment issues, you can check custom sleeves here: spare sleeves on Amazon.

What is the highest altitude the mask can be adjusted to?

It can be adjusted up to 18,000 ft altitude using two valves and both levers on level 4.

How do you clean the product? Is there a video that shows how to take it apart to clean?

Yes, please check the video here: cleaning video.

Does this mask come with an ebook guide on how to use it?

This mask comes with a downloadable e-guide. You can also download this guide here: Workout Mask Guide.

Are the masks latex-free?

Yes, our mask is latex-free.

Is there a way to make the air stop pushing up out of the nose guard?

It should make a decent seal and should not vent near your nose. Please reposition the mask by adjusting the position of the headband. Slightly move the mask down and the headband higher. Please contact support if you still have problems.

Can I sleep with the mask on?

No, we do not recommend you to sleep with Workout Mask on.

Do you sell spare valves?

Yes, you can check it here: spare valves on Amazon.

Do you sell spare sleeves?

Yes, you can check it here: spare sleeves on Amazon.

Do you sell spare valve caps?

Yes, you can check it here: spare valve caps on Amazon.

Do you sell spare carrying case?

Yes, you can check it here: carrying case on Amazon.

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Sparthos Compression Sleeves

Compression Socks

What is the compression rating offered by these socks?

The compression rating of Sparthos Compression socks is 20-30mmHg.

Is latex a part of the materials used to produce this product?

No, there is no latex in our socks.

Can you sleep with these socks?

Sparthos compression socks are comfortable for sleeping. You can definitely sleep with our socks on.

Are the compression socks helpful for long travel?

Yes, our socks are a great choice for air travel.

I need to sit about 8 hours a day, will the support socks fit for me?

Yes. They are perfect for that!

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Ankle Compression Sleeves

How tight should sleeves feel?

The ankle sleeves should have a good firm fit, but should not be cutting off your circulation.

Do you wear them with socks? Over or under the socks?

It is recommended to wear under the socks. If you can comfortably wear them over your socks, you probably should buy a size smaller. The compression won’t give you as much support if you are putting them over socks. The sleeves will do their job better if you wear them correctly, under socks.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each foot? Or they can be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right foot.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Are these good compression socks for long haul flights?

Yes, but for long flights or travel our Compression Socks are a better pick, as they cover more of your legs.

Can I reverse them, so they go higher on the calf to help Achilles?

Yes, It is ok to do this.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Arch Support Sleeves

Are they safe to wear all day?

Yes, you can wear these sleeves for as long as you like.

Can I use these with socks, or can I not wear socks?

You can absolutely wear it both ways.

How exactly do these sleeves work?

Gentle compression and an elastic band hug your arch, giving it support and a snug, comfortable feel.

Are these helpful with high arches?

Yes. The band provides stability and support for high arches.

Can I wear on airplane as compression socks?

For an airplane flight, please use full compression socks. These sleeves are made for arch and foot support.

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Arm Compression Sleeves

How tight should sleeves feel?

The arm sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each arm? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right arm.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Calf Compression Sleeves

How tight should sleeves feel?

The calf sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each calf? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right calf.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Elbow Compression Sleeves

How tight should sleeves feel?

The elbow sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each elbow? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right elbow.

Should I wear both sleeves even if only one arm has a tennis elbow?

It’s not necessary to wear both if you only need it for one arm, but you can if you like.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Knee Compression Sleeves

How tight should sleeves feel?

The knee sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each knee? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right knee.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Leg Compression Sleeves

How tight should sleeves feel?

The leg sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there anything sewn in that prevents the sleeve from rolling up?

Yes, Sparthos leg sleeve has a silicone strip to keep the sleeves in place. In case its effectiveness diminishes, please clean it with a wet cloth.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each leg? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right leg.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Thigh Compression Sleeves

How tight should sleeves feel?

The thigh sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there anything sewn in that prevents the sleeve from rolling up?

Yes, Sparthos thigh sleeve has a silicone strip to keep the sleeves in place. In case its effectiveness diminishes, please clean it with a wet cloth.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each thigh? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right thigh.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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Wrist Compression Sleeves

How tight should sleeves feel?

The wrist sleeves should have a good firm fit, but should not be cutting off your circulation.

Is there any latex on it?

Yes, the sleeves are made from spandex, nylon yarn, and high-elastic latex yarn. The actual latex is inside the thread.

Are sleeves specific to each hand? Or can they be worn interchangeably?

Our sleeves are universal. You can wear it on either the left or right hand.

How long can I wear them?

The general guidance for any compression product is to remove after 6-8 hours of wear or whenever you feel discomfort. But if you feel great, you can wear it as much as you want.

The thumb hole is too small for my hand. What can I do?

For cases where the thumb hole opening is too small or does not fit, we advise you to lightly dampen and stretch the thumb hole to widen it out a bit. You may also cut a small part of the thumb hole to increase the area of the opening. Some people also roll the hand section down over their wrist to solve this problem. Furthermore, we advise you to measure the dimensions of your hand to check the appropriate size for you. Every person is different, and we are continually working to improve the design to provide a better fit for everyone.

Can I sleep in these?

Yes, if you feel great, you can wear it while sleeping.

Can I swim in these?

Yes, but it may affect the longevity of the sleeves. We would also recommend air drying.

Do these sleeves block the sun?

Yes, the sleeves block the sun.

Are the sleeves hypoallergenic?

Yes, our sleeves are hypoallergenic.

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